Support

What is Goodbyeword?

A listening-first word book. Add a word you want to learn, and the app uses AI to write short spoken dialogues between two people that use it, with audio. To review, you just listen: swipe up when you understood it, listen again when you didn't, or swipe down for the meaning and usage.

Do I need an account?

No. Without an account you can add and listen to words; they stay on this device. If you sign in (Apple, Google or an email code), your word book and settings sync across your devices.

I didn't get the email code

Check your spam folder and try again in a minute or two. After too many wrong codes, sign-in is paused for 15 minutes.

Goodbyeword Plus: subscribe, cancel, restore

• Subscribe: Profile → Goodbyeword Plus. Choose monthly, yearly (may include a 7-day free trial) or lifetime. Benefits and prices are on the paywall and in the Terms of Use.
• Cancel: iPhone Settings → your name → Subscriptions → Goodbyeword → Cancel Subscription, at least 24 hours before the current period ends. Deleting the app or your account does not cancel a subscription.
• Restore purchases (new phone or reinstalled app): tap Restore purchases at the bottom of the paywall, signed in with the Apple ID you bought with.
• Refunds are handled by Apple at reportaproblem.apple.com.

How do I delete my account?

Profile → Account → Delete account. This deletes your account and your synced data from our servers; see the Privacy Policy for details. Cancel a subscription separately in your Apple ID settings.

My data and AI

Definitions, dialogues, translations and voices are generated with Google Gemini and may contain mistakes. We don't sell data or show ads. What we collect and how long we keep it is in the Privacy Policy.

A dialogue is inappropriate or wrong

Open the dialogue's details (swipe down on the card), choose Report this dialogue, pick a reason and optionally add a note. We review every report.

A word has no audio

Audio is generated on demand and can take a while. The app retries on its own; if a word stays silent, tap Try again on it.

Contact us

In the app: Profile → Voices → "Want another voice or accent? Tell us" at the bottom. You can write about anything there; we read every message.